[SKYTRAX] World's Best Airlines 2013

[SKYTRAX] World's Best Airlines 2013 已經公佈, 結果如下:
AIRLINE OF THE YEAR - the world's Best Airline - Emirates

World's Best Economy Class - Garuda Indonesia
World's Best Premium Economy Class - Air New Zealand
World's Best Low-Cost Airline Premium Class - AirAsia X
World's Best Business Class - Qatar Airways
World's Best First Class - Etihad Airways
World's Best Inflight Entertainment - Emirates
World's Best Airline Alliance - Oneworld Alliance
World's Best Airport Services - ANA All Nippon Airways
World's Best Leisure Airline - Thomson Airways
World's Best Regional Airline - Dragonair
World's Most Improved Airline - Transaero Airlines
World's Best Low-Cost Airline - AirAsia
World's Best Cabin Staff - Cathay Pacific Airways

Best Airline Staff Service in Australia & Pacific - Virgin Australia
Best Airline Staff Service in Central Asia & India - Air Astana
Best Airline Staff Service in Africa - Ethiopian Airlines
Best Airline Staff Service in China - Hainan Airlines
Best Airline Staff Service in Asia - Asiana Airlines
Best Airline Staff Service in Europe - KLM
Best Airline Staff Service in Middle East - Qatar Airways
Best Airline Staff Service in Central America & Caribbean - Copa Airlines
Best Airline Staff Service in North America - Virgin America
Best Airline Staff Service in South America - Avianca

Best Low-Cost Airline in Asia - AirAsia
Best Low-Cost Airline in Australia & Pacific - Jetstar Airways
Best Low-Cost Airline in Central Asia & India - Indigo
Best Low-Cost Airline in Europe - Norwegian
Best Low-Cost Airline in the Middle East - Air Arabia
Best Low-Cost Airline in North America - Virgin America
Best Low-Cost Airline in South America - Azul Linhas Aéreas Brasileiras

Best Airline in Northern Europe - Finnair
Best Airline in Southern Europe - Turkish Airlines
Best Airline in Eastern Europe - Aeroflot Russian Airlines
Best Airline in Western Europe - Lufthansa
Best Airline in Africa - South African Airways
Best Airline in Australia & Pacific - Qantas Airways
Best Airline in Central Asia & India - Air Astana
Best Airline in China - Hainan Airlines
Best Airline in Asia - Singapore Airlines
Best Airline in the Middle East - Emirates
Best Airline in Central America & Caribbean - Copa Airlines
Best Airline in North America - Air Canada
Best Airline in South America - LAN Airlines
Best Airline in Europe - Turkish Airlines
Best Airline Transatlantic - Lufthansa
Best Airline Transpacific - Cathay Pacific Airways

Best Regional Airline in Asia - Dragonair
Best Regional Airline in China - Shenzhen Airlines
Best Regional Airline in Europe - Aegean Airlines
Best Regional Airline in North America - jetBlue Airways
Best Regional Airline in South America - Austral

Best Economy Class Airline Seat - Garuda Indonesia
Best Premium Economy Class Airline Seat - Air New Zealand
Best Low-Cost Airline Premium Class Seat - AirAsia X
Best Business Class Airline Seat - Japan Airlines
Best First Class Airline Seat - Etihad Airways

Best Economy Class Onboard Catering - Asiana Airlines
Best Premium Economy Onboard Catering - Air New Zealand
Best Business Class Onboard Catering - Turkish Airlines
Best First Class Onboard Catering - Etihad Airways
Best Airline Signature Dish - Malaysia Airlines

1) Special 5-Star Airline Certification - Malaysia Airlines
2) Special 5-Star Airline Certification - ANA All Nippon Airways


我已經用紅字 highlight 左香港 o既航空公司,
CX 又一次比 SQ 切低 ~

* TOP 10 佢地官方好似未出, 但係其他網已經有報, 不過都係留低左官方消息先再講啦 ~

World's Best Airlines: (Official from Skytrax)

1. Emirates
2. Qatar Airways
3. Singapore Airlines
4. ANA All Nippon Airways
5. Asiana Airlines
6. Cathay Pacific Airways
7. Etihad Airways
8. Garuda Indonesia
9. Turkish Airlines
10. Qantas Airways
Other selected results
13. EVA Air (Rank rise 1)
14. Malaysia Airlines (Rank drop 4)
15. Thai Airways (Rank drop 6)
19. Hainan Airlines (Rank rise 1)
23. Dragonair (Rank drop 2)
25. Japan Airlines (Rank rise 10)
26. Jetstar Airways (Rank rise 4)
27. British Airways (Rank drop 1)
28. China Southern Airlines (Rank rise 1)
41. Hong Kong Airlines (Rank rise 4)
50. China Airlines (Rank drop 17)
51. Air China (Rank drop 14)
60. Shenzhen Air (Rank rise 29)
66. China Eastern Airlines (Rank drop 22)
89. Peach (New)

CX排第六，係符合現狀的，衰D講句，抵死！

[ 本帖最後由 stevenlim84 於 2013-6-19 11:59 編輯 ]

World's Best Cabin Staff - Cathay Pacific Airways

睇完呢個真係無言
skytrax真係信唔過

原帖由 cktse 於 2013-6-19 12:32 發表
World's Best Cabin Staff - Cathay Pacific Airways

睇完呢個真係無言
skytrax真係信唔過

呢個係豬肉獎
我只可說排名真係見係見志

原帖由 cktse 於 2013-6-19 12:32 發表
World's Best Cabin Staff - Cathay Pacific Airways

睇完呢個真係無言
skytrax真係信唔過

這一個昨晚已經被不少網友轉載及恥笑，當中包括內部員工……

另外那個航空公司排名，我也不明白為何EK可以排第一、QF可以第十……
GA真的好了這麼多嗎？
反而MH、TG、BR、NZ也入不到十大……我覺得這幾間比部分排頭十的公司
還好。

原帖由 cktse 於 2013-6-19 12:32 發表
World's Best Cabin Staff - Cathay Pacific Airways

睇完呢個真係無言
skytrax真係信唔過

其實 SQ 而家都唔係好得過 CX 幾多,
又係年年係咁跌 ~

ANA抵佢拎第4
搭過無論軟硬件都非常出色

國泰的服務奬真係令人啼笑皆非
反而泰航已經更新緊硬件，排名不升反跌!?

兩間中東航空聽返來的評價都唔錯，而SQ的高質素一直都享譽航空界 (小弟亦將乘坐SQ的長途機)
不過也許我地睇國泰唔掂，人地可能睇佢地自己國家的航空公司一樣唔掂呢

原帖由 2076 於 2013-6-20 00:16 發表
ANA抵佢拎第4
搭過無論軟硬件都非常出色

國泰的服務奬真係令人啼笑皆非
反而泰航已經更新緊硬件，排名不升反跌!?

兩間中東航空聽返來的評價都唔錯，而SQ的高質素一直都享譽航空界 (小弟亦將乘坐SQ的長途機)
不過也 ...

事實上新加坡內近年有不少對SQ的負面評論，相信與香港人彈CX不相伯仲；
但同時歐美普遍對於CX、SQ等亞洲區航空公司非常正面。

原帖由 ML29 於 2013-6-20 00:22 發表
事實上新加坡內近年有不少對SQ的負面評論，相信與香港人彈CX不相伯仲；
但同時歐美普遍對於CX、SQ等亞洲區航空公司非常正面。

其實睇返入面 details,
發現有幾個範疇入面 CX 排名比 SQ 高,
包括 First/Business Lounge, Business Class (Cabin), First Class Catering 等,
Premium Econ 冇得講, 但係 CX 起 Premium Econ 入面個得分都唔低 - 十名以內 ~

我唔知 SQ 變成點,
不過 CX 同埋 SQ 呢幾年係咁 cut cost, 不斷比成本呢樣野去主導左佢地個服務質素,
服務質素下降唔出奇,
至於對老外黎講, 北美同埋歐洲 o既航空公司起長途班機上都係比到好 basic o既服務你, 一上到亞洲 o既航空公司黎講當然感受係兩回事,
老實講我絕對覺得 CA, CZ 甚至 MU 都好過 N. America 最好個間 AC ~

我睇完個排名發現甚少有美洲[美國]嘅航空公司上榜...